Frequently Asked Questions

Shipping

Yes! We use our carbon-neutral delivery services to deliver around the globe.

For International orders (outside Australia):

  • International Standard Shipping is FREE - 15 - 30 Business Days depending on location
  • International Express Shipping: $19.95 - 4 - 12 Business Days depending on location

If you buy two or more pairs we’ll EXPRESS SHIP your order for FREE!.

Head over to our Shipping Policy for more details.

All orders will be dispatched as soon as possible, subject to payment card authorisation and stock availability.

Please allow 24 - 48 hours for order fulfilment.

Australian orders:

  • Standard Shipping: (Free) 4 - 14 Business Days
  • Express Shipping: $4.95 2 - 4 Business Days

International orders (outside Australia):

  • International Standard Shipping: (Free) 15 - 40 Business Days depending on location
  • International Express Shipping: $19.95 4 - 12 Business Days depending on location

Returns

If you’re unhappy with the goods you have purchased (including, on rare occasions, products that may be faulty or defective) you can exchange your swimwear for a new size up or down and return the goods to us. You get unlimited FREE returns and exchanges to ensure you get the right fit as part of our fit guarantee!

Items that are marked with 'Discontinued' or 'On Sale' are NOT returnable or refundable.

All returns, refunds and exchanges are subject to the guidelines outlined in our Return & Exchange Policy. Be sure to read it before returning your goods to us.

We ask that all items for exchange/refund must be in their original condition; unworn, unwashed, not damaged and received within 14 days of purchase. The inner hygiene label MUST BE inside the garment as originally placed. We reserve the right to refuse returned items where it is apparent that these conditions have not been observed.

Replacement items for exchanges will be dispatched after the returned goods have been received. 

Visit our Conditions For Returns Policy for more information on how to arrange your exchange.

EXCHANGES AND RETURNS WITHIN AUSTRALIA

As part of our hassle free returns, you get unlimited FREE exchanges to a size up or down and we ask that all swimwear being returned within Australia be returned to us within 7 days.

No return postage will be charged providing we receive the returned goods within the 7 days. Please email hi@goodonyaco.com to arrange return postage labels and advise the replacement size required.

INTERNATIONAL EXCHANGES AND RETURNS

For international customers (outside Australia) we ask that all swimwear be returned to us within 10 days from the received date. Replacement items will only be dispatched after the returned goods have been received.

Please email hi@goodonyaco.com to arrange a collection and if exchanging advise the replacement size required for us to send back to you.

Read our Return & Exchange Policy and Conditions For Returns policies for further details.

We want you to be comfortable and wear the right size. To make sure you’re happy with your Good on ya swimmers, we’re providing hassle free returns and offer up to 2 free returns and exchanges to a bigger or smaller size to ensure you get the right fit. Take a look at our Returns & Exchange policy for more information.

Can I get a Refund if I have a change of mind?

We do offer refunds but only after you have tried exchanging them for a new size up or down first. See our Return & Exchange Policy.

If you’re after a refund be sure to read and follow the steps in the Return & Exchange Policy and adhere to the guidelines set out in the Conditions For Returns.

Size & Fit

Our swimmers are designed to be a snug yet very comfortable fit. We recommend you buy the same waist size you buy in denim jeans. 32” (81cm) would be a M, 34” (86cm) would be a L. If you’re unsure go a size smaller.  

If you’ve got a big ass. The height of the swimmers for M is 22cm with a 1cm increase/decrease for each change in size i.e. L is 23cm and S is 20cm.

If this isn’t enough coverage for the junk in your trunk then we suggest going one size larger.

If you’re unhappy with your initial fit we’ll provide free returns and exchange for up to 2 pairs in a size larger or smaller so you can get the perfect fit.

BONDI

The Bondi style is a hi-cut style brief. This is our narrowest design with a side seam of 7 cm that curves upwards to a 4.5 cm width toward the hip.

Great for:

  • Guys with big thighs who need more room for their legs
  • Making your legs appear longer (these are the ones for guys with shorter legs)
  • Those who like to show a bit more flesh

COOGEE

The Coogee is our mid-line style cut. The side seam measures 7 cm with a stylish yet modest curve to a 6 cm width toward the hip.

Designed to suit most body types. Not too revealing and not too much coverage.

MANLY

The Manly covers more flesh with a square cut. The side seam measures 9 cm across the whole side band.

This style will help you feel more confident if you don’t want to show as much thigh flesh or perfect if you’re after more support.

Care

To keep your swimmers in pristine condition we recommend just rinsing your swimmers in water after each use. In the shower after your swim will save time and water. Lay flat to dry out of direct sun.

Only machine wash when absolutely necessary in a cold setting for delicates. Any stains can be spot cleaned with a bit of soap. 

The fabric has an antimicrobial treatment which prevents the growth of mould and bacteria so you don’t have to worry about unpleasant smells even if you forget your swimmers in your gym bag over the weekend.

TIP: Be careful when you’re around rough surfaces like bitumen, rough concrete or rough bark …you don’t want to pull the fabric in your favourite swimmers.